Return Policy / How do I return an item?

We want you to be 100% satisfied with your purchase. If you are not, you may send it back to us within thirty (30) days of the delivery date.

All returns need to be approved by Piecemakers. Please fill out our Return Request form to begin this process.

Before filling out this form, please review our return guidelines below:

• You are responsible for all shipping and handling costs. Original shipping costs are not refundable.
  Items must be returned in the original condition and not worn, washed, or altered in any fashion.
• Only unopened and sealed media (CDs, DVDs, vinyl, etc.) will be accepted. If an item arrives damaged, please contact customer service. We do not require these to be returned to our facility in most cases.
• Media sold as blemished or "as-is" will contain cosmetic damage, up to and including seam splits, bent, folded, creased, or even torn covers. We will not replace, exchange, or issue refunds for any of these items unless the disc itself is unplayable.
• Certain sale and discount items are non-exchangeable. If an item is ineligible for an exchange, it will be noted on the product page.
• We reserve the right to not accept, exchange, or refund any product returned without the authorization of Piecemakers.
• We do not offer exchanges. You will need to place a new order if you would prefer a different size/item.